Effective Date: 1/1/2025 (v1.1)

This Privacy Policy explains how RightSEM, LLC (“RightSEM,” “we,” “our,” or “us”) collects, uses, discloses, and protects your information when you interact with us through our website, engage with our services, or communicate with our team. 

By using our website or services, you agree to the terms of this Privacy Policy. 

We may collect the following categories of information: 

Website Visitors

• • IP address and browser type 
  • Pages visited and time spent on site 
  • Cookies and tracking technologies (see Section 8)

Clients and Prospective Clients:

• • Name, company, title, and business contact details 
  • Email communications and service inquiries 
  • Billing and payment information 
  • System access credentials (as necessary for service delivery)

Engagement Data (B2B Services): 

• • Technical documentation, network details, cloud environment configurations 
  • Access logs or activity logs from shared systems

We use the information we collect to: 

• • Provide and manage services (including consulting and Fractional CTO work) 
  • Communicate with you about your account or inquiries 
  • Send newsletters or marketing communications (you may opt out at any time) 
  • Improve our website, tools, and offerings 
  • Fulfill our legal and contractual obligations

For consulting and Fractional CTO services, we may access your systems and data environments. This information is: 

• • Used only for the purpose of delivering contracted services 
  • Handled according to any signed NDA or BAA 
  • Never sold, reused, or accessed for marketing purposes

We process your information based on the nature of our relationship and in accordance with applicable privacy laws, including but not limited to: 

• • The California Consumer Privacy Act (CCPA/CPRA) 
  • Other U.S. state privacy regulations as applicable 
  • The General Data Protection Regulation (GDPR) for users located in the European Economic Area (EEA)

Depending on the context, our legal basis may include: 

• • Your consent 
  • Performance of a contract 
  • Compliance with a legal obligation 
  • Our legitimate business interests (such as delivering services, improving tools, or managing operations) 

We do not sell or share personal information as defined under the CCPA/CPRA. We may share information only with:

• • Trusted third-party service providers under confidentiality agreements 
  • Legal authorities if required by law 
  • Subcontractors assisting in service delivery (see Terms & Conditions)

We retain collected data for as long as needed to provide services, fulfill obligations, and comply with legal requirements. For most client engagement data, we retain records for up to 12 months after service termination unless agreed otherwise. Certain records (such as invoices, contracts, or tax documents) may be retained longer where legally required. 

We implement appropriate technical and organizational safeguards, including: 

• • Role-based access control 
  • Data encryption (in transit and at rest) 

Secure storage and authentication mechanisms However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. 

​Our website uses cookies to: 

• • Analyze traffic 
  • Improve performance and user experience 

Understand visitor interactions You may disable cookies via your browser settings.

​Depending on your jurisdiction, you may have the right to: 

• • Access or correct your data 
  • Request deletion 
  • Object to certain processing activities 
  • Withdraw consent 

To exercise your rights, contact us at info@rightsem.com. 

If you are located in the EEA or UK and require assistance under GDPR, you may contact us directly at the above email. 

No. Our website and services are intended for business use only and are not directed at individuals under the age of 18. We do not knowingly collect information from children. 

If you have questions or concerns about this policy, please contact us at: info@rightsem.com